Sentrian IT Support Centre
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My Sentrian
My Sentrian is an IT support and management portal, it has been developed to make sure that you are the focus of all we do.
How to Log In to My Sentrian?
How to Use My Sentrian?
Account Security
Resources to help you stay secure online.
How To Check If A Suspicious Email Is Safe
Check if your email was leaked
How to create a secure password
How to get started with two-factor authentication
How to report a spam email
COVID-19
Resources to help you and your staff deal with the impact of COVID-19.
Getting Support From Home
Get Support
Microsoft Teams Training
Microsoft Teams Quick Start Service for COVID-19
Provisioning your 3CX account on mobile
Sentrian CSP Control Centre
Resources to navigate your way around our customer portal for Microsoft license management.
Customer Login
Dashboard
Icons
Products
Order
Teams
Learn more about improving productivity with Microsoft Teams.
Microsoft Teams Quick Start Service for COVID-19
Microsoft Teams Training
How to make phone calls from Microsoft Teams
Joining meetings in Microsoft Teams
Using Microsoft Teams Channels for Chat
Service Desk
This is what the Service Desk is all about.
Get Support
Service Desk Q&A
Service Levels
Understand our terminology
How To Check If A Suspicious Email Is Safe
Security Products
Select this category to view help articles related to MFA, CARM, RAMP, and Security Products.
How to setup Duo Authenticator App
Setting up Microsoft Authenticator app
Application Whitelisting
RAMP – What is Sentrian RAMP?
Microsoft 365
Microsoft 2022 Subscription Changes FAQs
How to get started with Microsoft To-Do
Automatically Start Microsoft To-Do
What is the Focused Inbox and how to enable it
How to save an email as a PDF
Standard Technology Stack
Our preferred and recommended list of devices.
Monitors
Notebook PC
Sentrian IP Telephony
How to add contacts
Editing and deleting contacts
How to manage calls (on iPhone or Android)
How to manage voicemail greetings
How to check voicemail on other extensions
Windows
How to change your computer’s password
How to get started with Microsoft To-Do
Automatically Start Microsoft To-Do
How to record your screen in Windows 10
Re-enabling failed office add-ins
Computer
How to change your computer’s password
How to check your internet speed
What to do if your laptop gets wet
How to record your screen in Windows 10
How to quickly use emoji in Windows 10
Billing
Find the answers to your questions around our invoicing processes.
Your Sentrian Invoice Explained
Need support now?
Contact the Service Desk