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Application Whitelisting


Application Whitelisting will help keep your computers and data safe from Ransomware attacks and protected from both known and unknown malware. It does this by allowing only known company approved line of business applications to run on your computer. Any new applications not on the company approved list will need to be approved prior to installation.

Unapproved Application 

Unapproved application currently installed on your computer will not be able to run. You will be prompted to ‘Request Access‘:

New Application

If you would like to install a new application/software and it is not one of the company line of business applications, it will go through an approval process before this can be installed. You will be prompted to ‘Send Request‘ for the application to be installed if you try to install the application yourself.

Please provide a reason and your email address in your request:

Your request will be sent to a Sentrian engineer for review. If the request is urgent and you are unable to work until resolved, follow it up with a phone call and mention it is urgent to the engineer you speak to. They will either be able to assist you or find someone who is available to assist. If your request is approved, the engineer will contact you to assist with installing the application on your computer. If your request is not approved, Sentrian engineer or your IT Coordinator will contact you.

FAQ

What Devices Are Affected By This Change?

All work Windows computers (Desktop/Laptop) regardless of location (Office/Home).

Mobile devices (Android Phones, iPhones, iPads) and Macs are not included.

Will There Be Downtime?

No downtime is required for your computer or the network.

Why The Change?

Over the last few years malicious actors have infiltrated the networks of many Australian businesses, in many cases, stealing data and locking files in order to extort a ransom from the business.  We want to reduce the risk of this happening to us.

The reputational damage and loss of productivity may have serious impact to our business.

Last Financial year (2020-21) the Australian Cyber Security Centre (ACSC) reported

Over 67,500 cybercrime reports, an increase of nearly 13% from the previous financial year.

Self-reported losses from cybercrime totalling more than $33 billion.

The Essential Eight

The Essential Eight is a series of baseline mitigation strategies taken from theStrategies to Mitigate Cyber Security Incidents recommended for organisations by the ACSC.  Implementing these strategies as a minimum reduces the risk of our systems being compromised.

What If I Experience Problems As A Result of The Change?

We do not expect any issues. However if you suspect there is a problem, please contact Sentrian Service Desk https://help.sentrian.com.au/get-support.

Updated on April 13, 2022

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