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  3. Setting up Microsoft Authenticator app

Setting up Microsoft Authenticator app

MFA is a very important part of online security. Verifying your identity using a second factor such as your Mobile Phone prevents anyone but you from logging in, even if they know your password.

Setting up MFA on your Mobile Phone is quick and easy, and once setup will only require you to select ‘Approve’ on a notification rather than entering a code like you might be used to with other MFA.

Please note, while we are setting up MFA to work on your phone, some of the below steps are performed on a computer, and not on your phone.  Pay close attention to the instructions as they will tell you where to perform that step.

  1. Enter below website link on your computer web browser (ie. Chrome, Edge, or Firefox)

    https://aka.ms/mfasetup

  2. Enter your Office 365 email and password and click ‘Next’
  3. Click ‘Next’ on ‘More information required’

  4. Click ‘Next


  5. On your Mobile Phone, download the Microsoft Authenticator app

    The Microsoft Authenticator app can be downloaded through the following links or by searching ‘Microsoft Authenticator’ in the app store:

    Microsoft Authenticator for Android

    Microsoft Authenticator for iPhone
  6. On your Mobile Phone, the first time you open the Microsoft Authenticator app it may open up a ‘Your privacy matters’ screen first. If not, skip to step 8

    Click ‘I agree‘ on the ‘Your privacy matters’ screen

  7. On your Mobile Phone, if you got the privacy window on the previous step it may prompt you to sign in on the next screen. Click ‘Skip‘ in the top right corner for now.

  8. Once the app is installed on your Mobile Phone, go back to your computer browser and click ‘Next’


  9. On your Mobile Phone click the ‘Add Account’ button, then click ‘Work or school account’, then select ‘Scan QR code’

    iPhone:



    Android:


  10. Using your Mobile Phone, scan the QR code displayed on your computer.

    **Note for iPhone**
    You may be prompted to allow access to the camera and request access to send you notifications. You will need to ‘Allow‘ both of these to continue. Example prompts below:



    **Note for Android**
    You may be prompted to ‘Allow Authenticator to take pictures and record video’. You will need to click ‘While using the app‘ to continue. Example prompt below:




    Example of how to scan the QR code:


  11. Then back on the computer browser click ‘Next’


  12. On your Mobile Phone, select the notification, then choose ‘APPROVE’

    iPhone:

    Android:
    Choose ‘Approve sign-in’, then ‘APPROVE’

  13. Back on your computer browser. Click ‘Next’

  14. Click ‘Done‘ to complete the setup

Info

For future sign ins on your computer for MFA, you will be prompted like below and will receive a notification on Microsoft Authenticator app on your Mobile Phone to ‘APPROVE’ the sign in.


Important
If you are ever prompted to approve a request, but you are NOT currently attempting to sign in yourself, you should ‘DENY‘ that request and update your password ASAP.

Updated on September 27, 2021

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