Sentrian IP Telephony

Adding ‘system wide’ contacts in 3CX (A contact available to all staff) Click on the “Contacts” button, at the bottom menu...

Editing contacts In Contacts , scroll down the list or search and find the personal contact you want to edit. Double...

Hold Button – Self-explanatory; clicking this button will place the active call on-hold until Transfer Button – This will allow...

From your physical phone, dial “999” or push the envelope icon on the phone which automatically dial you through to...

If you need to check voicemail on another extension To check voicemail of another extension, or to update voicemail greetings...

This icon is used to access the Presence Information screen where you will be able to see a list of...

This icon can be used to place the active call on hold. Click the button again to take the call...

The 3CX softphone contains different components that you can access to manage contacts, voicemails and call history. See below for...

There are multiple ways that you can setup your 3CX on your mobile device which will provide you with full...

The following guide will walk you through upgrading your 3CX software on your computer to the latest version. This replaces...