Microsoft 365
What's the difference between Office 365 and Office 2016 or 2019?
A simple explanation of the difference between the Office 365 subscription and the Office year-branded product.
What is the Focused Inbox and how to enable it
An introduction to the Focused Inbox in Office 365, how it can learn and improve, and how to switch the feature on and off.
What is Microsoft Defender for Office 365?
This article explains the basics of Microsoft Defender for Office 365 and why it is an excellant security feature for your company to use.
What are Safe Links?
Email is one of the most common vectors of attack for hackers. This article explains how you can determine if an email link is safe to click on.
What are Safe Attachments?
Emails are one of the most common vectors of attack for hackers. This article explains how to determine if an email attachment is safe to open.
Using Onedrive to backup your folders
Backing up user folders to Microsoft Onedrive in the cloud
Syncing Sharepoint folders to your PC
Syncing Sharepoint Online folders to your PC
Submit A Suspicious Email to Sentrian
Submit via My Sentrian Take a screenshot of the suspicious email If you do not know how to take a screenshot, please see this article for steps: Use Snipping Tool to capture screenshots Please ensure you include the following in the screenshot:…
Remove signatures from your mobile
This Sentrian Help Centre article explains how you can remove the default email signature from your Outlook Mobile Application.
Remove mailbox from Outlook on mobile
If you need to remove your email account from Outlook on mobile, please follow the below steps: Open the Outlook app on your mobile Tap on your profile image and then the settings cog Tap on the account to be removed Scroll down and all the way at…
Re-enabling failed office add-ins
Have you experienced an add-in fail in a Microsoft Office app? See our quick guide to re-enabling add-ins.
Office 365 apps on mobile devices
Table of Contents Introduction Installing Outlook on mobile devices iPhone & Android Installing Teams on mobile devices Introduction As part of your Office 365 subscription, some licenses will allow you to install the mobile version of the office…
Office 365 Applications for Mac
Table of Contents Office 365 licenses and what they include Business licenses Enterprise licenses Installing apps from Office 365 portal Download Office 365 apps Install Office 365 apps Outlook for Mac Add an Office 365 account in Outlook for Mac…
Microsoft Outlook - How to use the report SPAM add-in
The Report Message add-in works with Outlook to allow you to report suspicious messages to Microsoft as well as manage how your Microsoft 365 email account treats these messages. Messages that your Microsoft 365 email account marks as junk are…
Microsoft MFA FAQ
Microsoft MFA (Multi-Factor Authentication) is an application that you can use to secure your accounts. This article answers some common questions about it.
Microsoft 365 Online Email Archiving FAQ
Table of Contents What is Microsoft 365 Online Email Archiving? Why you should turn on Microsoft 365 Email Archiving? How does Microsoft know which items to move to the Email Archive? How can I prevent important items from being moved to the…
Microsoft 365 Email Archiving How-To
Table of Contents FAQ How to access items in your achive mailbox? How to prevent an item/folder moving to the archive? How to move an item/folder to the archive? FAQ Click here to go to our FAQ How to access items in your achive mailbox? In both…
Microsoft 2022 Subscription Changes FAQs
Microsoft are rolling out changes to their licensing model in the first half of 2022. What are the changes to the Microsoft licensing model? Microsoft are replacing the current monthly subscription with an annual commitment model. This requires all…
Intro to the Office 365 Portal
Quick info and guide for navigating the Office 365 portal, including an introduction to the app launcher.
How to share files and folders in Onedrive.
Sharing files and folders from Onedrive using a web browser or file explorer.
How to setup Microsoft Authenticator
Microsoft Authenticator is an MFA application that you can use to secure your accounts. This Help Centre article explains how to set it up.
How to save an email as a PDF
How to share and store an email without relying on Outlook to open it in future. See how to save an email as a PDF.
How to release a message from quarantine
Defender for Office 365 will sometimes add messages to your "Quarentine" inboxinstead of your "Junk" inbox. This article explains how to release them.
How to get started with Microsoft To-Do
How to get started with Microsoft To Do; a cross platform task manager. Whether you're at home or on the go you can access your tasks and be organised.
How To Action A Message Caught In Quarantine
How will I know when a message is in Quarantine? You will receive an email similar to the one below, this email is sent once every 24 hours and may contain multiple entries. Please note that it provides the option to Review, Release, and Block the…
Defender for Office 365 - FAQ's
All of your questions about Defender for Office 365 (not to be confused with Microsoft Defender) are answered on this Sentrian Help Cenre article.
BYOD Windows Computer Enrolment Steps
PAGES STILL REQUIRED: What data can be accessed Enrollment troubleshooting Install the company portal As part of your company's security posture, you may be required to enrol your device in Microsoft Intune. Microsoft Intune is a Mobile Device…
Automatically Start Microsoft To-Do
Microsoft To Do is a task management system from Microsoft. This Sentrian Help Centre article explains how to make Microsoft To Do open when you log in.
Add notes, images, and files to Practice Evolve using SharePoint Online
How you can easily & quickly add notes, images & other files to Practice Evolve from outside the office using SharePoint Online.
Accessing and syncing files shared with you on Onedrive
Accessing and syncing files shared with you on Onedrive

