• What to do if your iPhone is lost or stolen

    In the event you’ve lost your iPhone, or it has been stolen, take these steps to have a better chance of securing your data and possibly recover your device. Please note: if you believe your iPhone has been stolen, do not attempt to recover it. Report the theft to your…

  • How to Secure an iPhone

    How to secure your iPhone in case it gets lost or stolen Changing a few simple settings can help better secure your iPhone data and make it easier to recover your lost or stolen iPhone. 1. Ensure you have a passcode It should go without saying but your iPhone must…

  • How to use multiple desktops in Windows 10

    When to use Multiple desktops are a great way to manage your open apps. Multiple desktops help you to manage your Windows device better and prevent scenarios where you have dozens of open windows. There are many suitable times to use multiple desktops. For instance, to split your work and…

  • How to turn on dark mode in Windows 10

    Click the Windows button > open the Settings app. In Settings, open Personalisation. In Personalisation, open Colours in the left panel. Scroll to the bottom of the page. Select between Light and Dark. Many native Windows 10 apps and apps from the Microsoft Store will now appear dark. However, as…

  • Video display ports explained

    See below for an image map of popular video display ports. Common Display Interfaces Port Description USB Type C, Thunderbolt (3)* Modern USB ports using the USB Type-C standard (pictured) are capable of both sending a display image and powering an external display (need to confirm specific monitor, port and…

  • The difference between 2FA & MFA

    What is the difference between two-factor & multi-factor authentication? What is a factor? Factors are pieces of information or credentials. When you login to an account by using only a password, that is single-factor authentication. You’ve submitted one piece of information. There are three common types of factors, as listed…

  • Hide notifications with Focus Assist in Windows 10

    When to use Focus Assist? To hide unwanted notifications during meetings, conferences and presentations. To remove distracting notifications when working. How to enable Focus Assist in Windows 10 Click the ‘Action Centre’ button, to the right of the clock in your task bar (where notifications display). Click the ‘Focus Assist’…

  • How to quickly use emoji in Windows 10

    https://www.youtube.com/watch?v=FwdPwFsJIXA   On your keyboard, press the following keys: Windows + . (Press and hold the Windows key, then press the . key.) A small dialogue will pop-up. Select the emoji you want to add, or use type using your keyboard to find an emoji by name. Exit the emoji…

  • Recent email security threats

    Here is a gallery of the most recent dangerous mass-email security threats impacting Australians. Stay Smart Online (Australian Government) scam alert service sign-up is available here.

  • How to use public Wi-Fi safely

    Ideally, avoid using public Wi-Fi. It can be very difficult to spot a real Wi-Fi network from a fake one. If you need to use internet access in public, consider using your phone as a hotspot to share its mobile data (iPhone instructions available here). However, there may be times…