Did you receive a spam email that snuck by your spam filter? We can add it to your email blacklist, helping prevent similar spam emails from finding your inbox. How to securely send the spam email as an attachment to our Service Desk. Outlook 2010, 2013 and 2016 Select the…
Microsoft Teams Calling account provides you with voicemail features which you can access and manage from your computer desktop, web browser or mobile app. How do I access my voicemails? Open Microsoft Teams on the desktop or via the web browser Once Teams has loaded, click on the ‘Calls’ tab…
Getting Started with Microsoft Teams – Using Channels and Chat Sentrian’s Cloud Solutions Engineer, Mahak Jain, walks you through everything you need to know about setting up teams chat channels in Microsoft Teams. What the above video to learn how to: Setup a team in Microsoft Teams Create a Private…
Getting Started with Microsoft Teams – Joining Meetings Sentrian’s Cloud Solutions Engineer, Mahak Jain, walks you through everything you need to know about joining meetings in Microsoft Teams. What the above video to learn how to: Join a meeting from your laptop using the Microsoft Teams app. Join a meeting…
Making Voice, Video, and Phone (VoIP) calls from Microsoft Teams Sentrian’s Cloud Solutions Engineer, Mahak Jain, runs you through how to make and receive calls in Microsoft Teams. Watch the above video to learn how to: Make video and voice calls in Microsoft Teams Call telephone numbers / make phone…
We understand that invoices can be challenging to comprehend. For this reason, we have complied articles in My Sentrian portal to assist you. Please see below two articles under Admin Hub in My Sentrian portal home page. Sentrian Invoice FAQ’s Sentrian One Subscription Usage Calculations Explained For more information on…
There are multiple ways that you can setup your 3CX on your mobile device which will provide you with full access to all functionality of your hosted phone system. Please see below for the 2 methods you can use to provision your extension to your device: Method 1 – provisioning…
How does Microsoft Teams work? Click on the link below to get a quick demonstration of how Microsoft Teams works, Teams Demo Scheduling and Joining Meetings in Teams Learn how to schedule a Teams meeting using the Teams app. Watch the video. Learn how to schedule a Teams meeting in…
Launch Remote Desktop Control When instructed by an engineer, please click the button below to open remote desktop control.
If you believe your information has been compromised in a data breach, follow these steps to help secure your accounts. You can find out if any of your email accounts have been part of a publicly disclosed data breach by following the instructions here. Fake data breach warnings are a…