Sentrian Help

Help Topics

• COVID-19

  Resources to help you and your staff deal with the impact of COVID-19.

  • Working From Home Guidelines for COVID-19
  • Getting Support From Home
  • Get Support
• Service Desk

  • Get Support
  • Service Desk Q&A
  • Service Levels
• Security

  • How to check if a suspicious email is safe
  • How to report a spam email
  • How to check if your email was in a database breach
• Office 365

  • How to get started with Microsoft To-Do
  • How to make Microsoft To-Do automatically start when logging into Windows
  • What is the Focused Inbox and how to enable it
• Standard Technology Stack

  Our preferred and recommended list of devices.

  • Monitors
  • Notebook PC
• Sentrian IP Telephony

  • How to add contacts
  • Editing and deleting contacts
  • How to manage calls (on iPhone or Android)

• Windows

  • How to change your computer’s password
  • How to get started with Microsoft To-Do
  • How to make Microsoft To-Do automatically start when logging into Windows
• Computer

  • How to change your computer’s password
  • How to check your internet speed
  • What to do if your laptop gets wet