How to add contacts
Adding ‘system wide’ contacts in 3CX (A contact available to all staff) Click on the “Contacts” button, at the bottom menu...
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Editing and deleting contacts
Editing contacts In Contacts , scroll down the list or search and find the personal contact you want to edit. Double... -
How to manage calls (on iPhone or Android)
Hold Button – Self-explanatory; clicking this button will place the active call on-hold until Transfer Button – This will allow... -
How to manage voicemail greetings
From your physical phone, dial “999” or push the envelope icon on the phone which automatically dial you through to... -
How to check voicemail on other extensions
If you need to check voicemail on another extension To check voicemail of another extension, or to update voicemail greetings... -
How to use the mobile 3CX client
This icon is used to access the Presence Information screen where you will be able to see a list of... -
How to manage calls (on your computer)
This icon can be used to place the active call on hold. Click the button again to take the call... -
Phone menu options on your computer
The 3CX softphone contains different components that you can access to manage contacts, voicemails and call history. See below for... -
The difference between 2FA & MFA
What is the difference between two-factor & multi-factor authentication? What is a factor? Factors are pieces of information or credentials....