Click on Orders to manage and review all the customer orders placed on the account.

This page shows you order details such as:

  • Order Id;
  • Ordered By;
  • Ordered on (Date & Time);
  • Status: order of status like success/in progress/ failed;
  • Site Name (If applicable);
  • Department Name (If applicable);
  • Actions: See details of the order’s components.

View Details will show you further details of the order including:

  • Product Name;
  • Error Message (If applicable);
  • New Commerce Experience Tag (If applicable);
  • Validity;
  • Validity Type – Year/Month;
  • Billing Cycle – Monthly/Annual/OneTime;
  • Category – Commercial/Nonprofit/Academic;
  • Quantity;
  • Unit Price;
  • Ordered (Date & Time).

Updated on September 8, 2022

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